Help center

Everything you need to use Jotix with confidence

A clear guide for buyers and sellers: search, chat, make offers, and manage listings without friction.

Help center

What can you do here?

Search smarter

Use keywords, city, category, and price filters to find the right listing.

Manage messages

Track conversations, offers, agreements, and negotiation status.

Post better ads

Add a clear title, real photos, a fair price, and enough details.

Stay safe

Read safety tips before paying or sharing personal information.

User support

Quick fixes

01

Can’t find your listing?

Check its status in Your ads, then review the title, photos, and category.

02

Messages not appearing?

Open messages, confirm you are signed in, refresh the page, and check your connection.

03

Need to edit a listing?

Go to Account, then Your ads, and choose the listing you want to edit.

FAQ

Quick questions

Does Jotix sell products directly?

No. Jotix is a classifieds platform that connects sellers and buyers.

Is messaging paid?

Basic browsing and contact are free. Any future paid promotion will be shown clearly.

What if a listing looks suspicious?

Do not pay upfront, do not share sensitive documents, and report the issue.